iMessage for E-Commerce
Send order confirmations, shipping updates, and abandoned cart reminders via iMessage. 98% open rates. Customers can reply and reach a real person.
The Problem
Email open rates hover around 20%. SMS feels impersonal and gets filtered. Your customers miss important order updates, and when they have a question, they have to hunt for a support email or wait in a chat queue. You lose sales to abandoned carts with no good way to follow up.
The Solution
Texting Blue lets you send order notifications and support messages through iMessage -- the channel your customers already check dozens of times a day. Messages land as blue bubbles, not spam. And when a customer replies, your support team sees it in a shared inbox and responds in real time.
Why E-Commerce Teams Choose Texting Blue
98% Open Rates
iMessages are read almost immediately. No spam filters, no promotions tab. Your updates actually get seen.
Two-Way Conversations
Customers reply directly to order updates with questions. Your team responds from the shared inbox -- no ticket system needed.
Abandoned Cart Recovery
Send a personal iMessage to customers who left items in their cart. Convert more sales with a channel they trust.
Brand Trust
Blue bubbles feel personal and familiar. Customers associate iMessage with friends and family, not marketing spam.
Common Workflows
Real workflows that e-commerce businesses run with Texting Blue every day.
Order Confirmation
Customer places an order. They instantly receive an iMessage confirmation with order details and estimated delivery.
Shipping & Delivery
Automatically send tracking numbers when orders ship and delivery confirmations when they arrive.
Post-Purchase Follow-Up
A few days after delivery, send a check-in message. Ask for a review, offer a discount on the next order.
Explore Other Use Cases
Respond to Leads Faster
Share your office number across all agents. When a lead texts about a listing, the first available agent replies. No more leads slipping through the cracks.
Appointment Reminders That Work
Automate appointment reminders via iMessage. Patients, clients, and customers are more likely to see and respond to a blue bubble than an SMS or email.
Delegate Without Losing Control
Share your business number with your assistant or team. They reply on your behalf. You see everything. Your clients see a conversation from one number.
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